adda72 Privacy Policy — Your Information Is Completely Safe With Us

Adda72 is a trusted online gaming platform for millions of users across Bangladesh. We believe that a fair and transparent Privacy Policy This is not just a legal requirement — it is our ethical responsibility to our users. That is why we have written this policy in plain language so every user can understand it.

This Policy applies to:

• For all visitors to the adda72 website (adda72.net)
• For all registered account holders
• For adda72 mobile app users
• For those who contact our customer support

We are committed to ensuring adda72 always maintains the highest standards of data protection and respects your right to privacy.

Adda72 only collects information that is necessary to provide its services. We never request unnecessary or excessive personal data.

Automatically Collected Data: When you visit adda72, our systems automatically collect certain technical information — such as your IP address, session duration, and pages visited. This data is used to improve site performance and maintain security.

Adda72 uses collected data solely for specified and legitimate purposes. No data is ever used beyond its approved purpose.

• Account Management: Identity information is used for registration, login, and account security.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• KYC Verification: Identity information is verified to confirm age and identity, and to prevent fraud.
• Customer Support: Your contact information is used to help resolve any issues you may have.
• Bonuses & Promotions: Used to send you relevant offers based on your preferences.
• Legal Compliance: Data is retained to meet obligations imposed by government and regulatory authorities.
• Security Monitoring: Data is analyzed to detect fraud, money laundering, and suspicious activity.
• Service Improvement: Anonymous statistics are used to improve the overall user experience.

Adda72 does not generally share your personal data with anyone. However, limited sharing may occur in the specific circumstances outlined below:

• Payment Providers: Minimal data is shared with payment partners such as bKash, Nagad, and Rocket solely to process transactions. These providers operate under their own privacy policies.
• KYC Service Providers: Your information may be shared with trusted third-party verification agencies for identity verification purposes.
• Legal Obligations: adda72 may be required to provide information in response to court orders, government investigations, or lawful requests from law enforcement agencies.
• Technology Partners: Hosting, security, and analytics service providers may have access to limited technical data.

All third-party partners operate under data protection agreements with adda72 and may not use your information beyond the purposes adda72 has authorised.

Adda72 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

The cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: Collects anonymous data to understand which pages are most used and where issues arise.
• Functionality Cookies: Helps remember your language preferences and settings.
• Analytics Cookies: Collects anonymous statistics for site traffic analysis and improvement.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect core functions such as login and payments.

Adda72 does not retain your data beyond the period necessary for its intended purpose. Retention periods are determined based on the purpose of collection and applicable legal obligations.

• Account Information: Retained for as long as your account remains active. May be kept for up to 5 years after account closure for legal compliance purposes.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• Customer Support Contact: Retained for 2 years after the issue is resolved.
• Technical Logs: Retained for up to 1 year for security analysis purposes.

Security Measures: adda72 uses the following technologies and practices to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transmissions
• Encrypted database storage — for data at rest
• Multi-factor authentication — required for account access
• Regular security audits and penetration testing
• Restricted access controls — only authorised staff can view your data

As an adda72 user, you have specific rights over your personal data. We respect these rights and are here to help you exercise them.

To exercise any of these rights support@adda72.net. We will respond to your request within 30 business days. Please note that due to legal obligations, certain data may not be possible to delete — in such cases, we will explain the reason.

Adda72 strictly prohibits the use of our platform by anyone under 18. We take extra precautions to protect the privacy of minors.

• Age is verified at the time of registration
• Proof of age is required as part of the KYC process
• Additional verification is carried out in suspicious cases
• We do not knowingly collect information from minors

Parents are advised to use parental control software to monitor their children's internet use and restrict access to online gaming sites.

Adda72 may, where necessary, amend this Privacy Policy reserves the right to update this policy. Updates may occur due to changes in the scope of services, adoption of new technologies, or changes in applicable law.

• For significant changes, notice will be provided via your registered email or on the platform
• The date of any change will be shown at the top of the page as "Last Updated"
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You have the right to close your account if you do not agree to the updated policy

This Privacy Policy for any questions, concerns, or complaints regarding this matter. We are always here to help.

• Email: support@adda72.net
• Live Chat: Available 24/7 on the platform
• Frequently Asked Questions: FAQ Page View

We aim to respond to all privacy-related requests within 30 business days. For urgent matters, please reach out via live chat for faster assistance.